THE GREAT ROSE PRE-ORDER For shipping or pick-up in March/April 2023
PLEASE DO NOT MIX PRE-ORDERS: The plants in each pre-order are only available for shipping or pick-up during a specific period each year. Orders for each pre-order must be placed separately from other pre-orders and our Main Catalogue. A $5 administrative fee will be charged per order to separate mixed orders.*
We are excited to offer our largest selection of roses ever in 2023! To keep up to date on additions plus articles on roses, sign up for the Rose Alert.
Available for: Shipping across Canada and Pick-Up at the Nursery in Richmond, BC. Tree roses are Pick-Up Only. They can't be shipped via Canada Post. Courier within Metro Vancouver or freight shipping on pallets as part of a larger order are possible. Estimated Date for Pick-Up/Shipping: March/April 2023. Plant Details: Roses are top grade bushes. All roses are grafted unless "own root" is noted in the plant details. The rootstocks are specially selected for the Canadian climate. Shipping Details: Local Pick-Up Customers: Pick up your order first by electing to receive your roses bare root. The earlier a rose is planted, the better it establishes. On the very last page of the checkout, click the link to open the comments box and type "Bare Root". Bare root orders must be picked up within 1 week. Otherwise roses will be provided potted. Potted pre-orders are held for 4 weeks after which time your plants are returned to general inventory, a 25% restocking fee is deducted, and a credit note for the nursery is issued. No refunds are given. Courier, Freight, and Mail Order Customers: Shipping will take place in March/April as weather conditions are safe for shipping and about to be warm enough to plant. Roses can be planted as soon as the ground is workable in early spring. For cold climate gardeners we may have to ship slightly before conditions are right for planting if plants are flushing too quickly in our mild spring. In this case you can pot up your roses and keep in a frost-free location until it is warm enough to plant outdoors. All roses will be shipped bare root except if you live in Metro Vancouver or other BC municipalities where courier or freight shipping is cost effective. If you have a preference, please let us know in the Order Comments section at the end of the check out process. We will try to follow your preference but cannot guarantee it as each order and shipping location presents its own unique challenges. Cancellations and Changes: Once plants are ordered, they are reserved for you and can’t be sold to anyone else. We view your order as a commitment you have made with us in good faith. For this reason, cancellations for full refund will only be accepted until February 1st, 2023. After that date you can choose to cancel for a refund minus a 25% restocking fee or cancel for a full store credit. Additions can be made at any time. If you are a pick-up customer simply place another order and put a note about your previous order(s) in the Order Comments box at the end of checking out. If you are a mail order customer, email us with your additions. We'll add them, adjust your shipping charges, and contact you for payment.
*Mixed orders will be charged an administrative fee of $5 per pre-order/main catalogue order to cover our costs of separating and organizing your orders. As a rule, all pre-orders ship separately due to timing and different packing requirements. In some cases we may be able to combine some pre-orders to ship together if you send us a detailed email listing all of your orders. While we will do our best, we cannot guarantee that any pre-orders will ship together.
