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Pricing and Billing
Do I have to pay sales tax?
	The surest things in life are death and taxes. The amount of tax you are charged depends on the province or territory in which you reside. BC -- 12% (5% GST plus 7% PST) AB, MB, NWT, PEI, SK, QC, YK, NU -- 5% GST ON, NFLD, NB -- 13% HST NS -- 15% HST
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact at mailorder at phoenixperennials.com for further assistance.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit card be charged?
	Our servers and payment gateway are managed for us by some of the largest names in online shopping and provide the highest levels of internet security for your personal information so you can shop with confidence. We accept Visa and Visa Debit, Mastercard and Mastercard Debit, PayPal, and E-Transfer for mail order purchases. Your card or PayPal account are charged at the time of ordering. If you add plants to your order, we will ask for payment at that time. If plants are not available or shipping charges need to be adjusted, we will make the needed adjustments to your invoice at the time of shipping and either send you a refund or request additional payment, as the case may be.