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Pricing and Billing
Do I have to pay sales tax?
	The surest things in life are death and taxes. The amount of tax you are charged depends on the province or territory in which you reside. BC -- 12% (5% GST plus 7% PST) AB, MB, NWT, PEI, SK, QC, YK, NU -- 5% GST ON, NFLD, NB -- 13% HST NS -- 15% HST
I have a question on my charges.
	Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact at mailorder at phoenixperennials.com for further assistance.
I need a copy of my receipt/invoice.
	Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit card be charged?
	When you place your order your credit card will be authorized for the amount of your purchase but not charged. An authorization ensures us that the funds are available and holds this amount for future processing. This amount might remain unavailable for other purchases on your credit card but you will not see any charges on your credit card statement. We will process payment on your credit card approximately one week before we ship your plants to you.